Guest Room Management System (GRMS) is used to provide convenience to the guest and enhance the hotel operator’s control by providing efficient and intelligent management. These systems also help in significantly reducing the operation and maintenance costs.
They are used mainly in hotel rooms, hotel/serviced apartment rooms, guest houses and so on.
The typical functions which can be provided include:
1.Room status monitoring such as Do-not-Disturb, Make-up-Room, Laundry, Guest occupancy and many more as per the customer specifications.
- AC Control
- Door Access Control
- Dimming Control
- Lighting Control including dimming & scene setting
- Curtain/Blind Control
- Integration with PMS, BMS & other 3rd party systems
The entire system in the room can be controlled via our customized bed-side panels, and Smart Tablet PCs/ smart devices.
Many of the 5* Hotel operators are now including Integrated Guest Room Management Systems, not only within the Suites but also within standard Guest Room types. Typical Standard Guestrooms previously had stand-alone HVAC control for room temperature and fan control; now in order to enhance the Guest experience this room temperature control is being included within a Guest Room Management System. Along with improved energy management and cost savings, Hotels installing such systems also benefit by improving guest experience through room environment control.
The Integrated Guest Room Management system is an interactive guest room automation and energy management system. It can control many functions within the guest room, these can be chosen individually to provide a bespoke management system based on requirements and budgets. A sample of items which the management system can control are:
The control can be carried out from many different devices within the room and dependent upon the level of integration can also be controlled from the Television, the IP telephone set, an in room smart handheld devices or the more traditional desk top control unit. Smarte will work with the MEP and Lighting Consultant to advise on control and interfacing requirements along with providing detailed design and installation of these individual systems.